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Practical privacy steps

Review mobile-carrier privacy choices

Find current Verizon and T-Mobile controls for optional programs and data requests, while keeping service-related network collection separate.

Sources checked .

Conceptual illustration

Verizon: inspect the named programs

  1. Open Verizon's official Custom Experience instructions. On the My Verizon website, follow Privacy preferences and review Custom Experience and Custom Experience Plus separately. Update each available choice for the intended line. Verizon: program controls and limits
  2. Review the program reset option if available for the line. Verizon says resetting stops use of prior browsing, app-usage and location information in these programs. This is a program-use control, rather than confirmation that all carrier records were deleted. Verizon: program controls and limits

T-Mobile: choose the correct brand and preferences

  1. Start at T-Mobile's Privacy Dashboard landing page. Choose the brand and account type that match the service, then follow that route. The page distinguishes customer accounts from website-only visitors. T-Mobile: choose a brand and dashboard
  2. Review the available advertising, analytics and other program preferences. The current notice distinguishes Relevant Ads and the opt-in Tailored Offers and Ads program, with different data uses. Read the named program before changing a choice. T-Mobile: program disclosures

Request access or deletion as a separate action

  1. For T-Mobile, open its personal data request guide and select the correct relationship. It recommends completing one request type before starting another when access and deletion are both wanted. Follow its identity-verification instructions. T-Mobile: access and deletion requests

Know what the preference does not establish

Verizon describes network location collected to provide service and operate its network. Its policy separately describes app permissions and advertising choices. Review the scope of each action instead of treating one marketing preference as a universal collection switch. Verizon: network and app location

T-Mobile says deletion can leave information needed for continuing service, billing, security or legal obligations. Review the response for the actual outcome and any stated retention basis. T-Mobile: access and deletion requests

Questions and answers

Does opting out of a program delete all network records?

The cited Verizon program reset concerns use in its named programs. It does not establish complete carrier-record deletion. Verizon: program controls and limits

Should I use the same portal for every T-Mobile brand?

Choose the actual brand and account route shown on the official dashboard landing page. T-Mobile: choose a brand and dashboard

Sources and scope

Public provider instructions checked 10-23-2026. Signed-in controls depend on brand, account role and software.

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