Financial apps and connected accounts
What bank-linked apps can learn through Plaid
Financial-data connections can share balances, transactions and account details. Understand data scope, the limits of a connection dashboard, and what disconnection or deletion changes.
Sources checked .

The connection can carry more than a balance
Plaid's End User Privacy Policy says collection depends on the product, connected app and available information. Listed categories include account identifiers, balances, transactions, account-owner details and, for some services, loans, investments or payroll information. Transaction fields can include amount, date, payee, location and description. This is not a claim that every app receives every category. Plaid: financial data, uses and retention
The policy describes service delivery, fraud prevention, insights and development of new services, including AI systems, among uses. It separately directs readers to the connected app's own policy and to Plaid CRA's policy for that company's reporting services. One notice does not define every recipient's practices. Plaid: financial data, uses and retention
A dashboard can show categories and access times
Plaid's Portal help describes viewing connections, shared data types, disconnection and financial-data deletion, with exceptions. The data-type guide says an app's Data shared view can expand a category to show more detail and the date and time of its last access. Review that scope rather than treating a connection as only a bank-name label. Plaid: what Portal shows and controls · Plaid: data categories and last-access information
The visible list is not necessarily complete
Plaid says matched connections use a phone number or email to identify connections it believes belong to the Portal user. Those matches are not necessarily comprehensive. Verification, a financial institution's records and the original connection method can affect what appears. Plaid: matched connections and completeness
Its coverage help lists connections that Portal may not display, including manual account-number or microdeposit connections, unsupported institutions, some beta products and Plaid Check Consumer Report connections. It also says a bank's own portal may offer access management. An absent row is not proof that no financial-data relationship exists. Plaid: connections not displayed in Portal
Stopping new sharing does not recall earlier copies
Plaid's disconnection help says the action stops future data sharing through that connection. The app may retain data already collected, and features depending on financial data may stop working. Deleting the app's existing copy requires attention to the app itself. Plaid: stopping future app data sharing
The financial-account deletion help adds another limit: deleting financial data through Portal does not remove third-party copies or payment authorization. Data access and permission to make payments must be reviewed separately. Plaid: financial-data deletion and payment-authorization limits
Retention has stated exceptions
Plaid's policy describes deletion after a developer removes a connection, subject to exceptions such as another active connection, requested services, legal duties, fraud prevention or other specified needs. It does not supply one universal deadline for every record. Plaid: financial data, uses and retention
The privacy-request help says some newer, faster product experiences cannot be fully managed in Portal. It offers a privacy-request route and expressly says some information may remain where law permits or requires it. A completed request is not proof that every copy held elsewhere disappeared. Plaid: privacy requests and retention exceptions
Questions and answers
Does missing from Portal prove an app has no connection?
Plaid's coverage help describes connection types that Portal does not display. Plaid: connections not displayed in Portal
Does disconnection automatically delete the app's existing data?
Plaid says the app can retain previously collected data and must be contacted separately for its deletion. Plaid: stopping future app data sharing
Does financial-data deletion remove payment authorization?
Plaid's deletion help explicitly says it does not. Plaid: financial-data deletion and payment-authorization limits
Sources and scope
Public Plaid policy and help checked 10-24-2026. Data scope depends on the app, product, institution and connection method. The guide describes documented data controls, not a financial account's actual permissions or an individual transaction.
- After I set up my Plaid Portal account, will I see all of my app connections?, current public help. Checked 10-24-2026.
- How do I delete financial accounts from the Plaid Portal?, current public help. Checked 10-24-2026.
- How do I disconnect my financial accounts from an app?, current public help. Checked 10-24-2026.
- What are matched connections?, current public help. Checked 10-24-2026.
- End User Privacy Policy, effective 12-08-2025, selected data, use, scope and retention sections. Checked 10-24-2026.
- What is the Plaid Portal?, current public help. Checked 10-24-2026.
- Can I remove app access or delete my data from Plaid?, current public help. Checked 10-24-2026.
- How do I view the types of data shared with an app?, current public help. Checked 10-24-2026.



